Frequently Asked Questions
Everything you need to know about our mission and your order.
How does my purchase help clean the ocean?
For every item purchased, our full-time captains and crews remove one pound of trash from the world’s oceans, rivers, and coastlines.
What materials are used in your bracelets and apparel?
We prioritize sustainability by using post-consumer recycled materials, including recycled glass beads and recycled plastic cords, as well as organic cotton for our fashion line.
How long does shipping take?
Standard domestic orders typically arrive within 5–7 business days. International shipping times vary by location but usually take 10–21 business days.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please note that shipping fees are non-refundable as they support our cleanup operations.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Duties and taxes are calculated at checkout to ensure a smooth delivery process.